Privacy Policy

Last updated: 20 August 2026

1. Data Controller

Southport Realty Unipessoal Lda., Portuguese legal entity and tax identification number 513 503 250 and holder of real estate brokerage licence AMI No. 11138, is responsible for processing personal data collected through https://www.spralgarve.com/pt/ and its associated digital contact channels.

Registered office: Rua Dom Carlos I, Bloco H3, Loja 52, 8500-607 Portimão, Portugal
Telephone: +351 282 031 740 / +351 961 791 900
Email: info@spralgarve.com

2. Scope of this Policy

This Policy explains how the personal data of website users, prospective clients, property owners, buyers, sellers, tenants and other individuals who contact Southport Realty are collected, used, retained and protected.

When an enquiry develops into the provision of real estate brokerage services, additional information may be provided regarding the processing of data connected with contracts, property transactions and specific legal obligations.

3. Personal Data Collected

Southport Realty may collect:

• Name;

• Email address;

• Telephone number;

• Subject and content of messages;

• Preferred date and time for contact;

• Property preferences and requirements;

• Information provided in contact, viewing or proposal requests;

• Technical data such as IP address, browser, device, pages viewed and date and time of access;

• Data required to enter into or perform real estate brokerage contracts;

• Data and documents required by legal, tax, accounting or anti-money laundering obligations.

Southport Realty does not request special categories of personal data through the website unless strictly necessary and legally permitted.

4. How Data Is Collected

Data may be collected when the user:

• Completes a contact form;

• Requests information about a property;

• Asks to be contacted;

• Schedules a viewing or meeting;

• Subscribes to the newsletter;

• Makes contact by telephone, email or another available channel;

• Browses the website and accepts non-essential cookies;

• Begins or maintains a business relationship with Southport Realty.

5. Purposes and Legal Bases

Personal data may be processed for the following purposes:

Responding to Enquiries

To respond to messages, answer questions, present properties and provide requested information.

Legal basis: steps taken at the data subject’s request before entering into a contract or the legitimate interest in responding to the enquiry.

Managing Property Enquiries

To arrange contacts, viewings, proposals and follow-up with prospective buyers, sellers, property owners or tenants.

Legal basis: pre-contractual steps or performance of a contract.

Providing Real Estate Brokerage Services

To enter into and perform contracts and manage property listing, purchase, sale or rental processes and communications between the parties involved.

Legal basis: performance of a contract and compliance with legal obligations.

Compliance with Legal Obligations

To comply with tax, accounting, regulatory, anti-money laundering and counter-terrorist financing obligations, as well as lawful requests from competent authorities.

Legal basis: compliance with a legal obligation.

Marketing Communications and Newsletters

To send news, property information and commercial communications where the data subject has given consent.

Legal basis: consent.

Consent may be withdrawn at any time using the unsubscribe link included in communications or by contacting info@spralgarve.com.

Website Security and Improvement

To prevent fraud, protect the website, compile statistics and improve its performance and usability.

Legal basis: legitimate interest for processing strictly necessary for security; consent for analytics and other non-essential cookies.

6. Sharing of Personal Data

Personal data may be shared, only where necessary, with:

• Website, hosting, CRM and technical support providers, including the X-IMO platform;

• Email, communications and newsletter service providers;

• Legal, accounting and other professional advisers subject to confidentiality obligations;

• Public authorities, courts, tax authorities, regulators or law enforcement authorities, where legally required;

• Other entities involved in a property transaction, where necessary, legally permitted and previously communicated;

• Analytics or advertising service providers, exclusively in accordance with the consent given for non-essential cookies.

These providers may only process personal data in accordance with Southport Realty’s instructions and must adopt appropriate security and confidentiality measures.

Southport Realty does not sell personal data.

7. International Transfers

Some technology providers may process personal data outside the European Economic Area.

Where an international transfer takes place, Southport Realty will ensure that an appropriate legal mechanism is used, such as a European Commission adequacy decision, standard contractual clauses or other safeguards provided for under the GDPR.

8. Data Retention

Personal data will only be retained for as long as necessary for the purposes for which it was collected:

• Contact and information requests: for the time required to respond to and follow up on the request and subsequently for the period necessary to protect rights or address potential liabilities;

• Newsletters and marketing: until consent is withdrawn, the subscription is cancelled or the contact is deactivated;

• Contractual relationships and property transactions: for the duration of the relationship and the applicable statutory retention periods;

• Tax, accounting and anti-money laundering documents: for the legally required retention periods;

• Cookies: for the periods indicated in the website’s cookie management tool.

Once the applicable periods have expired, personal data will be securely deleted or anonymised.

9. Data Subject Rights

Under applicable law, the data subject may request:

• Access to their personal data;

• Rectification of inaccurate or incomplete data;

• Erasure of personal data, where legally permitted;

• Restriction of processing;

• Data portability, where applicable;

• Objection to processing based on legitimate interests;

• Withdrawal of consent, without affecting the lawfulness of processing carried out before its withdrawal;

• Information about the source, purposes, recipients and retention of the data;

• Not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

Requests must be sent to info@spralgarve.com and include sufficient information to confirm the requester’s identity.

Southport Realty will respond within the statutory period of one month, except in particularly complex situations where an extension is properly justified.

The data subject may also lodge a complaint with:

Comissão Nacional de Proteção de Dados — CNPD
Portuguese Data Protection Authority
Avenida D. Carlos I, No. 134, 1st Floor, 1200-651 Lisbon, Portugal
Telephone: +351 213 928 400
Email: geral@cnpd.pt
Website: https://www.cnpd.pt/

10. Cookies

The website uses cookies and similar technologies.

Strictly Necessary Cookies

These cookies are required for the operation, security and navigation of the website. They do not require consent where they are essential to provide a service requested by the user.

Preference Cookies

These cookies remember choices such as language, currency or other preferences. Where they are not strictly necessary, they will only be used after consent has been given.

Analytics Cookies

These cookies measure visits and help Southport Realty understand how the website is used. They will only be activated after the user has given consent.

Marketing Cookies

These cookies may be used to measure campaigns or display more relevant content. They will only be activated with the user’s consent.

Users can accept, reject or configure non-essential cookies through the cookie management tool available on the website. Consent may be changed or withdrawn at any time.

Disabling strictly necessary cookies may affect the operation of the website.

11. External Links and Social Media

The website contains links to external websites and social media platforms, including Facebook, Instagram and LinkedIn.

When users follow these links, they become subject to the privacy policies of the respective platforms. Southport Realty does not control and is not responsible for processing carried out by external websites.

12. Security

Southport Realty adopts appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.

Despite these measures, no electronic transmission or storage system can guarantee absolute security.

13. Minors

The website is not directed at individuals under the age of 18, and Southport Realty does not knowingly seek to collect their personal data through the website.

If personal data relating to a minor is found to have been collected improperly, it will be deleted unless its retention is required by law.

14. Automated Decision-Making

Southport Realty does not make decisions through this website based solely on automated processing that produce legal or similarly significant effects on users.

Search tools only display results based on the criteria selected by users themselves.

15. Changes to this Policy

This Policy may be updated whenever legal, technological or operational changes occur.

The latest version will remain available on the website together with the date of its most recent update.

16. Contact Details

For questions concerning this Policy or the processing of personal data:

Southport Realty Unipessoal Lda.
Rua Dom Carlos I, Bloco H3, Loja 52
8500-607 Portimão, Portugal
Email: info@spralgarve.com
Telephone: +351 282 031 740 / +351 961 791 900